I had the misfortune to waste this morning in Stepping Hill Hospital with Joe and his small fracture on his left arm. We had a good laugh last Saturday when he was looked at, x-rayed, put in a cast and sent away in quick order. Everyone was lovely. But this morning we returned for a check up and the morning was dreadful. We arrived really early for his 10.30 appointment, but they were running late. I asked how late and they said they didn't have to tell me until they were running half an hour late. So tell me anyway. No. Computer says no. By half past they could say it was now half an hour late.
By 11.00 they announced they were running an hour late. Which was too late for us, we both had things to do. The attitude of the staff was dreadful. Their body language suggested that they were the victims in all of this, not the people with broken bones. There was no apology, just a grimace and a weak attempt to blame the doctors. Joe didn't get seen, we'll have to try again next week and book out an entire day just in case.
Just not good enough.