Tuesday, October 16, 2007

Manchester Airport gets a kicking

In the Financial Times today there's a story that Manchester Airport is even worse than Heathrow for queues.

The survey on the Travel Counsellors website, which monitors airport delays, has named Manchester as the worst airport in the country for the longest check-in, security and immigration queues. Average times for check-in was 35 minutes, followed by 32 minutes for security, the study found.

Hold on a moment. The league table is a summary of all the reported airport delays. The airports that appear on the table are those that have received data from passengers. The number of passengers that have posted data for each airport is also shown. Manchester had reports from 138 passengers. Heathrow from 178, Aberdeen, one of the best, had recorded 4 comments. So it's hardly scientific.

Neither, therefore, is what I am about to say. I don't enjoy travelling through Manchester Airport. In my personal experience Manchester also compares less favourably to wherever I happen to go. Faro (better facilities, never delayed), Malaga (didn't lose my bags), Marakech (cleaner), Stansted (longer queues, but it was August, and the bars and shops are far better) and Munich was just such a pleasant experience in comparison I wouldn't even know where to start.

It's just another of things that Manchester needs to sort out before it's too late. I personally still can't understand why it's owned by the councils and think it should be flogged off now.

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